Last updated: 17 October 2026
Everything in WorkProof is included in your plan: jobs, photos, videos, reports, F-Gas records, calendar, chat and the office web app, with no limits on how many jobs or photos you add. Three things cost us money every time they're used: the AI features, WhatsApp messages to your customers, and storing very large amounts of video. Each plan includes a generous monthly allowance of these, set well above what a normal installation business uses. If you need more, you can add a top-up.
The AI features share one monthly allowance of AI credits for your whole company. Each feature uses a few credits:
| Feature | Credits each |
|---|---|
| Question to the Gaffer (the AI assistant) | 3 |
| Voice note or video narration written up as text | 1 |
| Rating-plate scan | 2 |
| Supplier invoice scan | 2 |
| Receipt scan | 4 |
| AI survey draft from a walkthrough | 10 |
| AI job brief (units, pipe runs, materials and tasks) | 20 |
| Every month you get | Credits |
|---|---|
| Included for your company (covers the first 2 users) | 1,000 |
| For each extra user | +400 |
As a guide, 1,000 credits covers about 20 AI job briefs, 50 invoice and receipt scans, 60 questions to the Gaffer and 100 voice notes in one month.
When your company connects its WhatsApp Business number, booking confirmations, reminders and "on our way" messages can go to customers by WhatsApp. Meta charges for each message a business starts, so these come from a monthly allowance:
| Every month you get | Messages |
|---|---|
| Included for your company (covers the first 2 users) | 150 |
| For each extra user | +50 |
Replies within a customer's conversation, emails and text messages sent from your own phone don't count. 150 messages is enough for the confirmation, reminder and "on our way" for about 50 jobs.
Photos, videos, voice notes and documents are stored for as long as your company uses WorkProof. Each company has 50 GB included, plus 25 GB for each extra user, which is tens of thousands of photos and many hours of walkthrough video. We'll let you know well before you get close.
| Top-up | Price |
|---|---|
| 1,000 extra AI credits, for the current month | £20 |
| 500 extra WhatsApp messages, for the current month | £15 |
| 100 GB extra storage, each month | £3 a month |
Prices exclude VAT. Top-ups are bought by your company's owner on the office web app at app.workproof.site, never inside the phone apps. While billing is being set up, email hello@workproof.site and we'll add a top-up the same day.
The allowances are for your own installation, service and maintenance work. Please don't use WorkProof to resell AI or messaging, to send marketing or bulk messages to people who aren't your customers, or to store files that have nothing to do with your jobs. If a company's use looks unusual we'll talk to you first, and we'll never delete your records without notice.
If we change these allowances we'll tell your company's owner at least a month in advance. Founder companies keep their founder price whatever happens to the allowances.
Questions? Email hello@workproof.site. WorkProof is run by Kontos Studio Ltd (company number 17526062), registered in England and Wales.