WorkProof™

Fair use

Last updated: 17 October 2026

Everything in WorkProof is included in your plan: jobs, photos, videos, reports, F-Gas records, calendar, chat and the office web app, with no limits on how many jobs or photos you add. Three things cost us money every time they're used: the AI features, WhatsApp messages to your customers, and storing very large amounts of video. Each plan includes a generous monthly allowance of these, set well above what a normal installation business uses. If you need more, you can add a top-up.

AI features

The AI features share one monthly allowance of AI credits for your whole company. Each feature uses a few credits:

FeatureCredits each
Question to the Gaffer (the AI assistant)3
Voice note or video narration written up as text1
Rating-plate scan2
Supplier invoice scan2
Receipt scan4
AI survey draft from a walkthrough10
AI job brief (units, pipe runs, materials and tasks)20
Every month you getCredits
Included for your company (covers the first 2 users)1,000
For each extra user+400

As a guide, 1,000 credits covers about 20 AI job briefs, 50 invoice and receipt scans, 60 questions to the Gaffer and 100 voice notes in one month.

WhatsApp messages to customers

When your company connects its WhatsApp Business number, booking confirmations, reminders and "on our way" messages can go to customers by WhatsApp. Meta charges for each message a business starts, so these come from a monthly allowance:

Every month you getMessages
Included for your company (covers the first 2 users)150
For each extra user+50

Replies within a customer's conversation, emails and text messages sent from your own phone don't count. 150 messages is enough for the confirmation, reminder and "on our way" for about 50 jobs.

Storage

Photos, videos, voice notes and documents are stored for as long as your company uses WorkProof. Each company has 50 GB included, plus 25 GB for each extra user, which is tens of thousands of photos and many hours of walkthrough video. We'll let you know well before you get close.

Top-ups

Top-upPrice
1,000 extra AI credits, for the current month£20
500 extra WhatsApp messages, for the current month£15
100 GB extra storage, each month£3 a month

Prices exclude VAT. Top-ups are bought by your company's owner on the office web app at app.workproof.site, never inside the phone apps. While billing is being set up, email hello@workproof.site and we'll add a top-up the same day.

What isn't fair use

The allowances are for your own installation, service and maintenance work. Please don't use WorkProof to resell AI or messaging, to send marketing or bulk messages to people who aren't your customers, or to store files that have nothing to do with your jobs. If a company's use looks unusual we'll talk to you first, and we'll never delete your records without notice.

Changes

If we change these allowances we'll tell your company's owner at least a month in advance. Founder companies keep their founder price whatever happens to the allowances.

Questions? Email hello@workproof.site. WorkProof is run by Kontos Studio Ltd (company number 17526062), registered in England and Wales.